Our core process consists of four steps.


We view our clients as our partners, not customers. Communication and collaboration at every step of the your project’s process is important to us.

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Discover

What does your business do? Who are your target customers? What goals does your new site need to accomplish? These are just some of the questions we'll be asking as we start your project during this phase.

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Plan

We map out your site users' experience from visitor flow to wireframes to prototyping. We plan for mobile from the very beginning stage of each and every project, because over 50% of all web traffic these days is from a phone or tablet.

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Design & Develop

Using what we’ve learned during Discovery and Planning, our designers and developers collaborate to refine and build a site that's easy to use and gets visitors to accomplish important conversion goals, from sending a contact email, to placing a new order online.

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Launch & Beyond

Rigorous testing ensures your site is ready for the world to use at launch. Our hosting and support team is ready to help you with any questions you may have 24/7, so you can rest assured your new site is in excellent hands.

Not only did they build our website, but they really cared about our business, taking the time to learn about our organization in order to help us design a great website that fit our vision and goals.

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Michael Gan

Vermont Law Review

We enjoyed every aspect of working with USM Interactive to create our new website. From start to finish, the USM team has been innovative, knowledgeable and responsive. We love our new site!
Kim McManus

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Kim McManus

Brown Ledge Camp

The USM Team developed a custom website that allowed us to effectively market our annual Festival. The team is great to work with, always responsive for everyday changes and emergencies.

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Linda Little

Discover Jazz Festival

They did an excellent job creating our website and everyone was great to work with.

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Fred Peet

The Law Offices of Fred V. Peet

The whole team at USM is really exceptional! The design team is super talented; the customer service is top notch; and the professional SEO expertise is some of the best in the business. An excellent partner and a wonderful company. Thank you for all you've done for us- we can't wait for our next project together.

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Mary Branagan

A4TD